The hardest part of getting grab bars installed isn't finding someone who'll do it. It's finding someone who'll do it right.

On paper, every installer sounds the same. They all have trucks. They all have reviews. They all promise the job w...

A family member I'd been helping for years called me last winter. Her mother had fallen in the shower. Not catastrophically — a scrape, a bruise, a scare — but fallen. The mother was fine. The daughter was not. She was furious, and she want...